Terms & Conditions
Please read these terms carefully before using our services
Acceptance of Terms
By accessing our website, booking an appointment, or using any of our hospital services—online or offline—you agree to the following Terms & Conditions.
If you do not agree to these terms, please do not continue using our services.
Medical Disclaimer
Important Notice
Information provided on our website, social media pages, or communication channels is for educational and awareness purposes only. It is not a substitute for physical consultation, diagnosis, or personalized medical care.
- →Treatment plans may vary based on individual medical conditions and professional medical judgment
- →Patients must consult with a qualified medical professional before making any medical decisions
Appointments & Consultations
Booking
Appointments may be booked online, by phone, or in person
Charges
Consultation charges are non-refundable unless otherwise stated
Rescheduling
Hospital reserves the right to reschedule due to emergencies
Teleconsultation
Follows same protocols; accuracy may vary due to remote assessment
Payments & Billing
Payment Policy
- All payments for consultations, treatments, procedures, reports, or packages must be completed as per billing policies
- Fees may vary based on medical condition, procedures, diagnostic tests, technology used, or specialist requirement
- Any refunds, if applicable, will follow the hospital's refund policy
Treatment Consent
Before undergoing any medical or surgical treatment, diagnostic test, fertility procedure, or therapy, patients may be required to sign:
The hospital will proceed only after voluntary signed consent.
Use of Website & Online Platforms
When using our website or online systems, the user agrees to:
We may suspend access if misuse or security violation is detected.
Privacy & Confidentiality
Your data is protected under our Privacy Policy
We do not disclose patient information unless:
- Required by law
- Necessary for treatment
- Authorized by the patient
- Required for insurance or regulatory reporting
Reports, Results & Documentation
- →Medical reports, discharge summaries, and prescriptions are given based on clinical evaluation
- →Online report access may be provided where available
- →Reports will not be edited, rewritten, or personalized as per patient requests unless medically justified
Emergency & Critical Care
Emergency Care Disclaimer
- •Emergency or critical care availability depends on case severity, resources, specialist availability, and medical protocols
- •The hospital holds the right to refer patients to another facility if medically necessary
Third-Party Services
We may use trusted third-party platforms for:
These services follow confidentiality protocols but operate under their own terms.
Intellectual Property
The following are the intellectual property of the hospital and may not be reproduced without written permission:
All content is protected by copyright law. Unauthorized reproduction is prohibited.
Limitation of Liability
The hospital, doctors, staff, or associated partners are not responsible for:
- 1Patient delays in seeking treatment
- 2Misinterpretation of online information
- 3Outcome variations due to individual medical conditions
- 4Technical or internet-related interruptions during teleconsultations
Medical results may vary depending on patient history, age, condition, and response.
Changes to Terms
We may update, modify, or revise these Terms & Conditions at any time. Changes take effect once published on our website.
Contact Information
For queries related to these terms, you may contact:
Pravi Global IVF
Building Number 41, First Floor, Ring Road
Block Q, Lajpat Nagar IV
New Delhi – 110024
+91 80091 50040
info@praviglobalivf.in
Your Trust Matters
These terms exist not to limit your care — but to ensure transparency, safety, and respect between the hospital and every patient who walks through our doors.